Privacy Policy
Privacy Policy
Last updated: March 2026
This Privacy Policy describes how Ottilia Studios GbR ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website.
Personal Information We Collect
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.
When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.
How We Use Your Personal Information
We use the information we collect to:
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process and fulfill your orders
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communicate with you
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provide customer support
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improve our website and services
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comply with legal obligations
Shopify
Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application.
More information: https://www.shopify.com/legal/privacy
Sharing Your Personal Information
We share your personal information with service providers who help us operate our store, such as:
These providers only receive the information necessary to perform their services.
Cookies
Our website uses cookies to improve your browsing experience and to analyse website traffic.
You can control cookies through your browser settings.
More information about Shopify cookies:
https://www.shopify.com/legal/cookies
Your Rights
If you are a resident of the European Union, you have the right to:
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access the personal information we hold about you
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request correction of inaccurate data
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request deletion of your personal data
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request restriction of processing
To exercise these rights, please contact us using the details below.
Data Retention
We retain your order information for our records unless and until you ask us to delete this information.
